The Tools is a well-known training institute for providing various trending courses such as Data Analytics, Microsoft Power BI, Tableau, Azure Data Factory, Advanced SQL and many others. Mentors here are working professionals who help candidates to understand core concepts of the emerging technologies. Placement Assistance provided by The Tools help candidates to become well prepared for the various job opportunities in the industry.

Best ITIL certification training in Pune

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Unlock new career opportunities with our ITIL Certification Training in Pune. Our course is designed for both beginners and those with some experience in IT service management. You’ll learn the essential ITIL principles and practices through hands-on training and expert instruction. This certification training will prepare you for roles such as IT Service Manager, IT Operations Manager, or Service Desk Manager. Join us and take the first step towards a successful career in IT service management.

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Course Overview

ITIL Certification Course in Pune

You can improve your knowledge of the ITIL framework and methodologies, which include best practices and procedures that can be used in IT service management, by enrolling in ITIL training in Pune at The Tools institute.

The ITIL certification course in Pune course imparts knowledge on the ITIL 4 framework and the terminology of the ITIL service lifecycle. Through this course, students gain an understanding of how ITIL has evolved to embrace modern technology and operational practices, while adhering to the fundamental principles of service management. By successfully completing the ITIL certification and training in Pune, individuals acquire the necessary skills and expertise in this field.

Best ITIL Certification Training in Pune

Our Key Features

Unlock your potential with our comprehensive training courses designed to provide you with practical knowledge and skills. Here’s what you can expect from our programs:

Placement Support

We provide complete assistance to secure placements.

HR Interaction

Regular HR sessions to prepare you for the corporate world

Resume Building

Assistance in building a professional resume that stands out.

Mock Interviews

Practice interviews to boost your confidence.

Flexible Learning

Choose between online or classroom training as per your convenience.

Certified Trainer

Learn from certified trainers with extensive industry experience

Practical Learning

Engage in real-time projects for a hands-on learning experience.

Industry Networking

Connect with professionals in your field to build a strong network.

What is ITIL?

Delivering IT services uses the Information Technology Infrastructure Library, or ITIL, as a management framework. This framework promotes best practices for improved organization and planning while assisting in the provision of excellent IT services.

It specifies procedures and actions for every stage of the lifecycle of an IT service, including design, development, delivery, and support.

Content covered in ITIL Training in Pune

  • Concepts of IT service management
  • ITIL Service Lifecycle
  • Identifying and Documenting the Services
  • Optimizing the Infrastructure
  • Value-creation through Services
  • Service Strategy
  • Design & Transition
  • Operation
  • Continual Service Improvement
  • Service Management Functions and Roles

Why ITIL TRAINING?

ITIL training can help you to master the ITSM language, increase the effectiveness of services offered, establish robust processes, and get a better salary package.

The course enhances a professional’s ability to design, distinguish and support the IT services in a business, producing improved productivity, performance, and competence.

ITIL supports the professional in classifying and ranking the items that are valuable based on business requirements.

ITIL Training Key Features:

  • Expert Trainer.
  • Live Projects.
  • Hands on learning
  • Online Session.
  • Classroom Session.
  • Certification Assistance

ITIL Certification Training in Pune

Complete our ITIL Certification Training in Pune and earn a respected certification. Develop essential skills in IT service management through practical, hands-on learning. Our comprehensive training program enhances your resume, qualifying you for diverse roles in IT service management and operations. Expand your expertise in managing IT services and processes, and gain insights that drive organizational success. Join us to discover exciting career opportunities in IT service management.

Your ITIL certification remains valid indefinitely. Once earned, it does not expire.

No specific prerequisites are required for enrolling in our ITIL Certification Training in Pune. However, familiarity with basic IT service management concepts can be beneficial.

Yes, our ITIL Certification Training is highly regarded worldwide. It enhances your professional credentials and qualifies you for various roles in IT service management, opening doors to career advancement opportunities.

The Tools Certificate Courses

Related Job Roles

Upon completing our ITIL Certification Training in Pune, you will gain essential skills in IT service management, process improvement, and service delivery. This comprehensive training equips you to excel in roles that require managing and optimizing IT services to enhance business efficiency. Our certification validates your expertise, enhancing your credibility and preparing you for career advancement in IT service management and related fields. Open doors to diverse opportunities across industries where effective IT service management is crucial for organizational success.

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Why Choose Our ITIL Certification Training in Pune?

Expert Trainers

The trainers are certified and experienced professionals with more than 10+ years of experience in their respective fields.

100% Placement Support

We provide 100% placement support, ensuring candidates secure their dream job from start to finish.

Flexible Schedules

We understand that our candidates have different schedules. That’s why we offer flexible training times to suit your needs.

Practical Experience

We believe in learning by doing. Our training includes real-world projects that give you hands-on experience.

Interview Preparation

We provide personalized interview preparation sessions to equip you with the skills and strategies needed to land your dream job

Best Curriculum

Our course curriculum is constantly updated to align with industry trends and demands, ensuring candidates acquire industry-level skills.

ITIL Certification Training Course Curriculum

  • Overview of ITIL: History and evolution
  • Key concepts and principles of ITIL
  • Understanding the ITIL Service Lifecycle
  • Benefits and importance of ITIL in IT service management
  • Overview of the ITIL certification path
  • Introduction to Service Strategy
  • Service portfolio management
  • Financial management for IT services
  • Demand management
  • Business relationship management
  • Key roles and responsibilities in service strategy
  • Introduction to Service Design
  • Key concepts and objectives of service design
  • Service catalog management
  • Service level management
  • Capacity management
  • Availability management
  • IT service continuity management
  • Information security management
  • Supplier management
  • Introduction to Service Transition
  • Transition planning and support
  • Change management: Types, process, and activities
  • Service asset and configuration management
  • Release and deployment management
  • Knowledge management
  • Validation and testing in service transition
  • Introduction to Service Operation
  • Event management
  • Incident management
  • Problem management
  • Request fulfillment
  • Access management
  • Monitoring and control in service operations
  • Key roles and responsibilities in service operations
  • Introduction to Continual Service Improvement
  • Key concepts and principles of CSI
  • The CSI model and the Deming Cycle
  • Service measurement and metrics
  • Reporting and evaluation techniques
  • Identifying improvement opportunities
  • Implementing and managing improvement initiatives
  • Review of key concepts from all modules
  • Exam format and structure
  • Sample questions and practice exams
  • Test-taking strategies and tips
  • Final review and Q&A session
  • Guidance on next steps after certification

Download Full Curriculum

course-curriculum

Who Should Attend Our ITIL certification Training in Pune?

Our ITIL certification Training in Pune is perfect for:

  • IT technical support professionals and engineers
  • Quality analysts
  • Service-support engineers
  • Owners of business processes
  • Database administrators
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Frequently Asked Questions

ITIL Certification Training in Pune is a specialized program designed to help participants understand and implement the ITIL framework. ITIL (Information Technology Infrastructure Library) is a set of best practices for IT service management that helps organizations improve their IT operations and services.

Our ITIL Certification training program is suitable for IT professionals, service managers, process owners, and anyone interested in improving their understanding of IT service management. The course is designed for individuals at every skill level, from beginners to seasoned professionals interested in ITIL.

Key features of our ITIL Certification training in Pune include:

  • Expert trainers with extensive ITIL knowledge.
  • Hands-on projects and case studies.
  • Flexible learning options (online and classroom).
  • Practical application of ITIL practices.
  • Certification preparation support.

Yes, we offer comprehensive job placement assistance, including resume enhancement, mock interviews, and guidance on career opportunities in IT service management and related fields.

The duration of our ITIL Certification training program in Pune varies based on your chosen schedule (weekend or weekday classes) and specific course modules, typically spanning several weeks to cover ITIL comprehensively.

Yes, our ITIL Certification training in Pune is available in both online and offline formats, providing flexibility for participants to choose the learning format that best fits their schedule and learning preferences.

Our trainers are certified ITIL experts with extensive practical knowledge in IT service management and the ITIL framework. They provide real-world insights and hands-on experience in their training sessions.

After completing our ITIL Certification training in Pune, participants can pursue roles such as IT Service Manager, ITIL Consultant, Process Owner, Service Delivery Manager, and other roles in IT service management across various industries.

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